Bespoke + Contact Us

For general enquires please contact

To request a personalised or bespoke order
please contact us via email at:

Care Instructions + Returns

• To keep your leather accessory in top condition avoid getting wet or stretching.
• Fur products may shed during the first few uses, this is because the fur has been freshly cut so may be loose.
• To clean, wipe with a soft cloth made damp with warm soapy water and pat dry.
• As with all leather products, leather will soften and wear over time. You can gently moisturise your leather goods with specialist leather moisturiser.
• If your item has been personalised do not rub or scratch the embossing. 
• For t-shirt care instructions please see care label.
• Enamel Mugs are dishwasher safe and lead free.

If you are not completely happy with your North Polar Bear item we offer a 28 day returns period for unused products. Please note, if your item has been personalised it cannot be returned. However, we can offer exchanges on faulty or damaged personalised items.

Success! Feel free to continue shopping or head to your cart .